Effective Date: July 24, 2026
American Auto Glass may send appointment confirmations, reminders, scheduling updates, quote follow-up, service information, and customer-support messages to customers who have expressly opted in to receive SMS communications through our website, forms, or another documented method.
You may cancel SMS messages at any time by replying STOP to the number that sent the message. We may send one final message confirming your unsubscribe request. After that confirmation, you will not receive additional SMS messages unless you opt in again.
Reply HELP for assistance, email admin@americanautoglassnc.com, or call (984) 600-8701 during business hours.
Wireless carriers are not responsible for delayed or undelivered messages.
Message and data rates may apply to messages sent to and from your mobile device. Message frequency varies based on your service request, appointment activity, and customer-support needs. Contact your wireless provider with questions about your messaging or data plan.
The messaging program is intended to work with major U.S. wireless carriers and many regional carriers. Delivery is subject to carrier availability and network conditions.
You must be at least 18 years old or have the permission of a parent or legal guardian to participate in our SMS program.
For information about how we collect, use, and protect information, review our Privacy Policy. Consent to receive SMS messages is not a condition of purchasing goods or services. We handle SMS communications in accordance with the Telephone Consumer Protection Act and other applicable requirements.
This website, located at americanautoglassnc.com (the “Site”), is operated by American Auto Glass (“American Auto Glass,” “we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms of Service, our Privacy Policy, and any additional terms that apply to a particular service or feature.
If you do not agree with these Terms, do not use the Site. We may revise these Terms from time to time by posting an updated version on this page. Continued use of the Site after an update constitutes acceptance of the revised Terms.
Information submitted through a quote or contact form is a request for follow-up and does not create a service contract or guarantee an appointment, price, part, insurance approval, financing approval, or completion date. Quotes and scheduling may depend on vehicle inspection, glass specifications, part availability, calibration requirements, service location, weather, insurer procedures, and other job-specific conditions.
Website content is general information and is not a substitute for a vehicle inspection or a technician’s recommendation. Do not drive a vehicle when damaged glass, impaired visibility, or another condition makes operation unsafe.
The Site and its content, including text, photographs, graphics, logos, design, and other materials, are owned by or licensed to American Auto Glass and are protected by copyright, trademark, and other laws. The Site is provided for personal, non-commercial use.
You may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, exploit, or distribute Site content without prior written permission. You may print or save a copy of individual pages for personal, non-commercial use if all copyright and proprietary notices remain intact.
If you submit comments, reviews, photographs, videos, or other material to us through the Site or another digital channel, you represent that you own the material or have permission to provide it. You grant American Auto Glass a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, and display that material to respond to your request, provide services, maintain business records, and, when you have authorized public use, promote our work.
The Site may link to third-party websites or services, including financing, insurance, mapping, review, social-media, and payment resources. A link does not mean that American Auto Glass controls or endorses every statement, product, service, or policy on that website.
Your use of a third-party website and any transaction with that provider are governed by the provider’s terms and privacy policy. Financing is subject to the lender’s application, approval, rates, and terms. American Auto Glass is not responsible for third-party content, availability, security, or performance.
The Site and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, American Auto Glass disclaims warranties concerning the Site, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, American Auto Glass and its owners, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from access to or use of the Site. Nothing in these Terms limits liability that cannot lawfully be limited.
You agree to indemnify and hold harmless American Auto Glass, its owners, employees, contractors, and agents from claims, liabilities, losses, costs, and expenses, including reasonable legal fees, arising from your misuse of the Site, violation of these Terms, or infringement of another person’s rights.
You may not use the Site to violate law, transmit malicious code, interfere with Site security or operation, attempt unauthorized access, collect information about others without authorization, impersonate another person, submit false information, or infringe intellectual-property or privacy rights.
We may restrict or terminate access to the Site, without notice, when we reasonably believe a user has violated these Terms, misused the Site, threatened its security, or engaged in unlawful conduct. Provisions that by their nature should survive termination will remain effective.
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles. To the extent permitted by law, disputes arising from these Terms or use of the Site will be resolved through binding arbitration in North Carolina, except that either party may seek relief in small-claims court or request injunctive relief when legally available.
We may update these Terms of Service periodically. The current version will be posted on this page with its effective date.
Questions about these Terms may be directed to:
American Auto GlassBy using the Site, you acknowledge and agree to these Terms of Service.
